Last modified 16 January 2025

Data Protection in Mongolia

Electronic marketing in Mongolia

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Law

Data protection laws in Mongolia

On 17 December 2021, the Parliament of Mongolia (the “Parliament”) adopted the Law of Mongolia on Personal Data Protection (the “Data Protection Law”) which came into effect and full force from 1 May 2022. The Data Protection Law applies to matters related to personal privacy and relations in connection with the collecting, processing, using, and security of Personal Data (as defined below) of an individual, as well as the collection, processing and use of individual’s Personal Data with the help of technology and software. The Data Protection Law regulates the handling of Personal Data and Sensitive Personal Data by Data Controllers (as defined below).

The Data Protection Law defines specific components of Personal Data and persons that are subject to regulations of the Data Protection Law. For instance, “data owner” means any individual (or his / her legal representative) who can be determined by his / her Personal Data defined under the Data Protection Law (“Data Owner”) and “data controller” means a natural or legal person, who collects, processes and uses Personal Data based on the permission of the Data Owner or in accordance with the law (“Data Controller”).

The Data Protection Law mainly divides human data (information) into two categories:

Personal Data; and
Sensitive Personal Data.

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Definitions

Definitions in Mongolia

Definition of personal data

Pursuant to Article 4.1.11 of the Data Protection Law, the following information refers to Personal Data:

Sensitive personal data;
First and last name;
Date and place of birth;
Permanent address and location data;
Citizen’s registration number;
Properties;
Education and membership;
Online identifiers; and
Any other information that can be used to directly or indirectly identify a natural person.

Definition of sensitive personal data

Pursuant to the Data Protection Law, Sensitive Personal Data is subject to personal privacy. Sensitive Personal Data as defined in Article 4.1.12 of the Data Protection Law means:

Ethnicity and race;
Religion and beliefs;
Health, correspondence, genetic and biometric data;
Personal key of an electronic signature;
Criminal status and record; and
Any data concerning sexual orientation and sexual relationships.

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Authority

National data protection authority in Mongolia

The National Human Rights Commission, the Ministry of Digital Development, Innovation and Communications, and other relevant state authorities have various degrees of oversight of data protection under Chapter 6 of the Data Protection Law.

The Human Rights Commission is entitled to exercise the following with respect to data protection:

Monitor the implementation of the legislation on protection of Personal Data, organise public awareness and advocacy activities and submit requirements and recommendations to relevant organisations and provide comment on the relevant regulations;
Receive complaints and information for investigation or initiate an investigation in its sole discretion if it is considered that human rights and freedoms protected under the Data Protection Law have been infringed or potentially infringed in the course of collecting, processing, using and protecting Personal Data and submit requirements and recommendations to the relevant organisations;
Provide requirement and recommendations to the relevant entities in the context of collecting, processing, using and protecting Sensitive Personal Data;
Receive and review records submitted by Data Controllers regarding the violations detected during the collection, processing and use of Personal Data and the measures taken to eliminate its negative consequences, and make recommendations on further issues to be considered; and
Make recommendations for the prevention of violations of human rights and freedoms in the collection, processing and use of information through technology without human intervention.

The Ministry of Digital Development, Innovation and Communications is entitled to exercise the following with respect to data protection:

Maintain the implementation of legislation on protection of Personal Data, organise public awareness and advocacy activities, provide professional advice and cooperate with the relevant organisations;
Adopt the technological safety requirement and regulations to be followed in the processing of personal sensitive, genetics and biometric data; and
Receive and register information about security breaches and cyber-attacks on information systems intended for data collection, processing and use, and take necessary measures immediately.

In addition, other state authorities are entitled to monitor the collection, processing and use of Personal Data by Data Controllers within the scope of their functions specified under relevant laws.

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Registration

Registration in Mongolia

There is no registration requirement for Data Controllers or data processing activities except that Data Controllers have the obligation to keep records of:

its activities of collection, processing and use of Personal Data; and
its response to damages occurred to Personal Data.

Data Controllers are required to submit records of their response to damages occurred to Personal Data to the National Human Rights Commission annually or at any time as requested by the National Human Rights Commission.

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Data protection officers

Data protection officers in Mongolia

Data Controllers must have a unit or personnel in charge with the information and data security. The Data Protection Law provides that Data Controllers and any person who processes the data must adopt internal rules and regulations on:

maintenance of information security; and
measures to be taken in case of data loss and a plan to deliver information to the Data Owner and the relevant state authority.

In this regard, organisations, as a Data Controller and processor, may appoint a data protection officer of their own volition.

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Collection and processing

Collection and processing in Mongolia

In accordance with Chapter 2 of the Data Protection Law, state authorities, individuals, legal entities and other natural persons may collect, process and use (i) Personal Data and (ii) Sensitive Personal Data on the grounds provided by law and with the permission of the Data Owner.

The Data Protection Law mainly divides the collection and processing of Personal and Sensitive Personal Data as follows:

Collection and processing of Personal Data;
Collection and processing of Sensitive Personal Data;
Collection and processing of Genetics and Biometric data (types of Sensitive Personal Data); and
Collection and processing of Personal Data after death of the Data Owner.

State authorities can collect and process Personal Data if:

permitted to by the Data Owner or permitted by law;
execution and enforcement of contractual obligations;
exercising the rights and obligations by the Data Controller during the employment relations;
enforcement of obligations under the international treaties to which Mongolia is a party to; or
enforcement actions by authorities as provided under applicable laws without interfering with the legitimate interests and rights of the Data Owner.

Legal entity and any persons other than the state authority can collect and process Personal Data if:

permitted by the Data Owner or permitted by law;
execution and enforcement of contractual obligations;
exercising the rights and obligations by the Data Controller during the employment relations;
Personal Data became legally available to the public; or
making historical, scientific, artistic and literary works by maintaining the anonymity of the Data Owner.

Unless otherwise provided under relevant laws, the Data Controller must obtain digital / electronic or written permission from the Data Owner upon presenting the following terms and conditions to the Data Owner:

Definitive purpose of collecting, processing and using the Personal Data;
Name and contact information of the Data Controller;
List of Personal Data to be collected, processed, and used;
Period of processing and using Personal Data;
Whether to make the Personal Data publicly available;
Whether to transfer Personal Data to other persons together with the name of recipient and list of Personal Data to be transferred; and
Form of cancelling the permission.

The collection, processing and use of Sensitive Personal Data is prohibited except as follows:

State authorities and other persons as permitted by the Data Owner;
Health worker to exercise their rights and responsibilities under applicable laws in order to protect the health of an individual; or
In the process of providing explanations, declarations and evidence in accordance with the law on claims of citizens or legal entities.

Genetic and Biometric data can only be collected and used by the following state authorities in accordance with applicable laws:

Non-overlapping data of the human body (fingerprints) by the state registration authority for the purposes of civil registration and overseeing the voter registration;
Biometric data by the border protection authority for the purpose of identifying and verifying a foreign citizen crossing the state border;
Genetic and biometric information by the competent authorities specified in the law for the purpose of combating, preventing and investigating crimes and violations;
Genetic and biometric data by court forensic organisation for forensic examination of criminal, civil, administrative and other cases and dispute proceedings;
Biometric information of the Parliament member for the purposes of attendance and voting; and an employer may, with the employee's permission, use biometric data other than non-identifiable human data (fingerprints) to facilitate the identification and verification of employees in accordance with the internal employment regulations established in accordance with the Labour Law.

Also, Personal Data and Sensitive Personal Data may be collected, processed and used for (i) journalistic purposes or (ii) for the purpose of creating historical, scientific, artistic and literary works and preparing statistical information based on the permission from the Data Owner.

In addition, the Data Protection Law provides that unless otherwise provided by law, (i) if the Data Owner has died or is considered dead, the relevant data shall be collected, processed and used with the written permission of the successor, his / her family member or legal representative and (ii) permission to collect, process or use Sensitive Personal Data is not required 70 years after the death of the Data Owner.

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Transfer of personal data

Transfer of personal data in Mongolia

Under the Data Protection Law, transfer of Personal Data is prohibited unless otherwise approved under the relevant laws or permitted by the Data Owner.

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Security

Security in Mongolia

Data Controllers must take the following measures for the purpose of maintaining data security:

Adopt internal data security rules and regulations;
Approve a plan in accordance with the law to take measures and deliver notice to the state authority and the Data Owner in the event of data loss;
Take all measures to ensure the integrity, confidentiality and accessibility of information technology system used for data collection, processing and use;
Adopt and follow procedures and instructions on restricting the use of data, deleting the data and making it impossible to identify the Data Owner; and
In the event of making decisions that affect the rights, freedom and legitimate interests of the Data Owner or regularly processing Sensitive Personal Data, the Data Controller must evaluate the situation in order to ensure the security of data processing activities. Guidelines and procedures for the evaluation will be adopted by the Ministry of Digital Development, Innovation and Communications as recommended by the National Human Rights Commission.

On 11 September 2023, the Ministry of Digital Development, Innovation and Communications adopted the procedure on "General requirement for maintaining information security during the collection, processing and use of Personal Data" ("Information Security Requirement"). As per the Information Security Requirement, the Data Controller must follow the below principles when collecting, processing and using the Sensitive Personal Data in addition to those provided under the Data Protection Law:

Transparency;
Fit for purpose;
Maintain storage limitations;
Responsible;
Based on risk evaluation; and
Have integrated information system.

According to the Information Security Requirement, the Data Controller must comply with certain technological security requirements, including:

Adopt and implement internal information security regulation;
Employ unit or personnel in charge of information security;
Use information processing program, network and equipment that are approved by the authorized entity;
Use licensed program in order to prevent information security risks and conduct an information security evaluation every two years or when necessary;
Conduct an information security audit on an annual basis;
Maintain historical records of information changes, deletions, and restorations; and
Monitor and ensure the integrity and confidentiality of the information.

The Information Security Requirement further requires that the information processing server of the Data Controller must:

be located in the territory of Mongolia;
be accessible only from Mongolia;
be placed in the dedicated technical room;
be able to increase the capacity of the server if necessary;
be able to exchange information through the state information exchange system "KHUR";
be connected to the network time server of the Communications Regulatory Commission of Mongolia;
be protected by "SSL" certificate; and
be able to be backed up on a regular basis.

The Cyber Security Law of Mongolia, adopted by the Parliament on 17 December 2021 regulates matters pertaining to the establishment of systems, principles and legal framework for ensuring cyber security. According to the Cyber Security Law, “cyber security system” that is responsible for ensuring cyber security includes the Government, intelligence agency, state-owned legal entities, police organization, citizens, legal entities and entities with critical information infrastructure, such as entities operating in the energy, health and payment sectors, as well as database operators and border ports. For instance, the Law provides that an individual person must be responsible for maintaining cyber security of himself and individuals under his or her care.

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Breach notification

Breach notification in Mongolia

The Data Protection Law states that data collector must promptly notify the Data Controller of any breaches occurred during the data collection and processing. If such breach has potential to cause damages to the rights and legitimate interest of the Data Owner, the Data Controller must immediately provide notice to the Data Owner including the following:

The Data Owner who will be affected by the breach;
Name and contact information of the Data Controller;
Possible negative consequences from the breach; and
Measures taken to eliminate potential negative consequences from the breach.

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Enforcement

Enforcement in Mongolia

Since the adoption of the Data Protection Law, the General Intelligence Agency of Mongolia, as ordered by the Prime Minister of Mongolia, has been organizing and supervising the deletion of non-overlapping body data (i.e. fingerprints), which was collected by, compiled by or registered with any person other than the Data Controller. Deletion of fingerprints concerns (i) Data Controllers with fingerprint data stored at and connected to the "KHUR" system of the state information exchange, (ii) public and private legal entities that register the check-in or work hours of employees using fingerprints without permission, and (iii) those who use fingerprints for the purposes of exercising other rights and obligations.

As set forth in the Data Protection Law, the Ministry of Digital Development, Innovation and Communications and the National Human Rights Commission are responsible for the enforcement of the Data Protection Law and will investigate an act or practice if such act or practice may be (i) a violation of the privacy of an individual and (ii) a complaint about the act or practice have been submitted. Pursuant to the Data Protection Law, the Data Owner can submit a claim to the administrative courts or the competent authority as provided under the relevant laws with respect to its complaint on the data collection, processing and use by the state authority. Complaints on data collection, processing and use by the other Data Controllers can be submitted to the other authorised entity or the Human Rights Commission.

Any breach or violations of the Data Protection Law is subject to sanctions under the Violations Law or the Criminal Code of Mongolia. For instance, use of Personal Data against the lawful purposes or the initial permit provided by the Data Owner is subject to a monetary fine in the amount of MNT 500,000 (approx. USD 145) for individuals and MNT 5,000,000 (approx. USD 1,458) for legal entities. Creation of a condition that results in a breach of freedom and legitimate rights of the Data Owner due to a processing of Personal Data in the electronic form without the human interference will also be a subject to monetary fine in the amount of MNT 500,000 (approx. USD 145) for individuals and MNT 5,000,000 (approx. USD 1,458) for legal entities. Illegal collection, processing and transfer of the Personal Data that is not subject to a criminal liability is subject to a monetary fine in the amount of MNT 2,000,000 (approx. USD 583) for individuals and MNT 20,000,000 (approx. USD 5,832) for legal entities.

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Electronic marketing

Electronic marketing in Mongolia

There are no specific provisions under the Data Protection Law or other Mongolian laws regulating electronic marketing communications. It is important to point out, however, that, according to the Data Protection Law, all processing of consumer Personal Data (which includes the collection, storage and making available to the public) can only occur upon the appropriate legal basis for such purpose and permission provided by the Data Owner.

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Online privacy

Online privacy in Mongolia

Currently, there are no laws or regulations in Mongolia regulating online privacy, including cookies and location data. Although the Data Protection Law does not address online privacy including cookies and location data, the Ministry of Digital Development, Innovation and Communications, within the authority entitled to it under the Data Protection Law and other relevant laws, may adopt regulations concerning the storage, use, disclosure and other processing of data collected on the internet.